Timing
Shipment of the Product
The products will be shipped with our FedEx and TNT express courier from the Aeterna Design warehouse in Rome.
For the delivery times of Aeterna Design collection and As Roma collection products:
- Italy 24/48 hours from when the order is placed
- Sicily, Calabria and Sardinia 48/72 hours from when the order is placed
For the delivery times of Art Design products, the times will be communicated to the customer after making the purchase by email.
Communications and contact information
To receive assistance, make complaints or request information, the Consumer may contact the Seller at the following:
- Customer service: +39 06.81902742
- E-mail (for general information): info@aeternadesign.com
- E-mail (sales): commerciale@aeternadesign.com
- E-mail (warranty service request): assistenza@aeternadesign.com
- PEC: aeternadesignsrls@pec.aeternadesign.com
For other communication you can also use the form in the Contact Us section of the website.